LegalZoom Divorce Review

Overall Ranking/Score:

LegalZoom is one of the largest and best online legal form providers. LegalZoom’s divorce forms/service ranks among the best online divorce websites.

Price

A LegalZoom Divorce review indicated that a divorce package costs $499. Divorce packages include state-specific divorce documents for each spouse, a state-specific marital settlement agreement, and parenting plan for specifying custody and visitation arrangements. LegalZoom’s divorce pricing is on the high end for online divorce forms, but two of the other leading divorce form providers, CompleteCase and 3StepDivorce, charge the same amount. In any case, it’s certainly less expensive than hiring an attorney.

LegalZoom

Speed

LegalZoom will send your forms via FedEx (at no additional charge) in five to seven business days. While this is not a particularly long time to wait, it is worth noting that the other five online divorce form providers in our comparison chart all provide divorce forms instantly via PDF.

Peace of Mind Review

Unlike simple do-it-yourself forms, the LegalZoom divorce team will personally review of your work for completeness and consistency after you create your personalized divorce documents. This service is not available in Missouri.

Free Marital Settlement Agreement and Parenting Plan

Your LegalZoom divorce documents come with a Marital Settlement Agreement and Parenting Plan.

Free Name Change

The wife can elect to have the LegalZoom divorce documents change her name back to her maiden name at no additional charge.

Customer Support

You can get support by phone (M–F 7:00 am – 10:00 pm CT, S/S 9:00 am – 6:00 pm CT) or email. The LegalZoom website also provides access to attorneys — more on this below.

Ease of Use

Instructions are included with your package, for ease in filing.

Attorney Support

Attorney support is not included, but LegalZoom does have a unique Attorney Advice feature that connects you with live attorneys, for an affordable price.

No Specialty

While LegalZoom is one of the largest legal forms providers out there, it does lack specialization. LegalZoom provides online forms for patent and copyright law, trademarking, wills, real estate leases, and many other business and personal legal specialties. This means you can find a lot of services, but you may not get the in-depth legal knowledge of a company that specializes in only divorce forms.

National Provider

As a national provider, the company accommodates all 50 states. Similar to the previous point, this is good in that it helps them reach a lot of customers, but it may mean they have less experience in divorce law for your particular state.

Reviews and Testimonials

We found six negative reviews on LegalZoom’s Better Business Bureau page. However, for a company of this size, that’s pretty small. Also, we noticed that a representative from LegalZoom personally reached out to each complaint on the site, attempting to resolve the situation, which is nice to see.

Complaints

On the other hand, the number of complaints on LegalZoom’s BBB page is fairly high: 252 as of this writing. According to the BBB website, the company continues to meet BBB’s A+ accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints.

BBB Accreditation

LegalZoom has been BBB accredited since 2001 and has an “A+” rating.

Guarantee

LegalZoom offers a 100% Satisfaction Guarantee for their online divorce form services. They first attempt to correct problems for unsatisfied customers, and then offer either a refund or credit for future LegalZoom purchases.

In Business Since

LegalZoom has been in business since 2001. In the online legal forms industry, this is a long time.

Security

The LegalZoom website features the Norton Secured seal, which signifies that the site has a valid SSL certificate, and can secure your private information with encrypted data transmission. The site is also regularly tested for malware.

Negative Factors

LegalZoom’s greatest strength — its size — may also be its greatest weakness. As noted earlier, a lack of legal or state specialty could be a drawback for LegalZoom customers. In addition, its five to seven-day wait for form delivery is slower than most competitors.

Conclusion

Because of its BBB ranking, solid reputation as a leading national provider, reasonable pricing, and free delivery we consider LegalZoom a good choice for uncontested divorce forms.

8 Comments
  1. must I have a printer for my computer to do the divorce?

  2. Allan,

    Most divorce form providers (including LegalZoom) will have an option to mail the divorce forms to you. Some providers will charge extra to print and ship your forms, but LegalZoom does not.

  3. Does the cost include filing the divorce papers with the County Cerk or is that extra?

    • Michele,

      The county filing fee will be collected by the county (it is extra). LegalZoom charges $299 for customized divorce forms (these are not fill in the blank forms) and instructions on how to use the divorce forms. When you decide to file the paperwork you will pay the county filing fee at that time.

  4. Will this draft a separation agreement that outlines child support, custody and visitation agreement that we both agree on?

  5. I’m still confused..so to begin, it costs 299.00. Then an additional 299.00 to file the paperwork with the count clerks?

    T.y

    Nancy

    • Nancy,

      Yes. LegalZoom sells divorce forms for $749 (no longer $299). Once you pay for your LegalZoom divorce forms, you will need to file a petition with the district clerk to open a divorce case. The district clerk will charge a filing fee (the filing fee varies by county). If you cannot afford the filing fee you prepare and file an affidavit of inability to pay costs to have the clerk consider your request to waive the filing fee.

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