Mydivorcepapers.com is a well-established provider in the divorce forms arena, but we have concerns over their customer support based on numerous comments at the bottom of this My Divorce Papers review.
At the time of this review, mydivorcepapers.com is advertising a price of $139 for its Complete Divorce Forms Preparation Service. This price is a limited time offer, but we didn’t see any other pricing on the site. Among our our comparison of the top five divorce form providers, only one company — DivorceWriter — offers a lower price, at $137.
According to mydivorcepapers.com, it only takes an hour to complete the website’s online divorce process. Once you complete the forms, you can download them instantly or have them delivered.
MyDivorcePapers.com offers customer support by phone Monday – Friday, 7am – 4pm PST. They are closed on weekends and holidays. You can also open an online support ticket from their website, or use the online chat feature.
Ease of Use
Like most do-it-yourself divorce form companies, mydivorcepapers.com promotes their service as being easy to use. Their three-step process includes creating an account, answering questions, and filing documents.
Mydivorcepapers.com not provide legal advice, counsel or representation to its customers. For the low price of its services, this is to be expected.
Specialization in Divorce
Because mydivorcepapers.com specializes in divorce, you may find that its representatives are more knowledgeable than some larger, un-specialized companies.
You can get online divorce forms for all 50 states through the mydivorcepapers.com website. Every state has different requirements, and mydivorcepapers.com provides state-specific forms.
Reviews and Testimonials
It’s pretty common to see positive reviews on a company’s own website, and mydivorcepapers.com has many. However, we have received many negative comments below.
When conducting our mydivorcepapers.com review, we found that the parent company for mydivorcepapers.com, Divorce Place Inc., was a BBB-Accredited Business, but is no longer. On a scale of A+ to F, it has a F rating. Many factors contribute to a company’s overall ranking, but the BBB cited the multiple complaints filed against the business as the factors for its ranking.
Mydivorcepapers.com does offer a 100% Money Back Court Approval Guarantee for their online divorce form services. This means that they will refund your payment if the designated U.S. family law court for your region does not accept your forms. Update based on comments below: A refund seems to be hard to get.
In Business Since
Mydivorcepapers.com has been in business since 2002. This is a long time for the divorce forms industry.
The McAfee Secure seal appears on the mydivorcepapers.com website. If you click the seal, you’ll see that the site has been tested and certified secure by McAfee, with a valid SSL certificate and no malware, malicious links, or phishing detected.
Neat Bonus Feature #1: Dedicated Case Manager
Mydivorcepapers.com offers a lot of bonus features, including a Dedicated Case Manager. In the world of online legal forms, it’s rare to get the same person twice when you call or email for support, and we can see how this would be a valuable feature.
Neat Bonus Feature #2: Free Video Library
With your account, you get free access to an online video library, where you can watch videos explaining legal issues regarding taxes, estate planning and more.
Neat Bonus Feature #3: Free Calculators
You can access a free child support calculator and alimony calculator through the mydivorcepapers.com website. These could be helpful in determining the terms of your divorce agreement.
The primary negative factor we found for Mydivorcepapers.com was its BBB ranking. In addition, we have received numerous complaints about lack of service and/or refunds (see below).
We like the bonus features and pricing offered by mydivorcepapers.com, but couldn’t recommend due the negative factors above.